Susanne Kaiser

Tech Consulting

HOW TO DESIGN AND EVOLVE

Adaptive
Socio-Technical Systems for Flow

I enable organizations to design and evolve adaptive socio-technical systems to be amenable to change and navigate complexity in constantly changing circumstances.

LEARN MORE ABOUT WHAT I DO

About Me

Independent Tech Consultant | Author | Speaker

With 20+ years of software engineering experience and a background as a former startup CTO, I specialize in connecting business strategy, software design and architecture, and team organization.

My approach connects Wardley Mapping, Domain-Driven Design, and Team Topologies as a holistic toolset. This methodology is detailed in my book “Architecture for Flow” (Addison-Wesley Signature Series, 2025).

Susanne Kaiser

My Areas of Expertise

Strategic &
Socio-Technical Design

Aligning Business Strategy with Technical Execution

Architecture for Flow

A holistic approach connecting business strategy, software design and architecture, and team organization to optimize socio-technical systems for continuous change, fast feedback, and sustainable delivery aligned to user and business needs. Read more about Architecture for Flow.

Wardley Mapping

Leveraging strategic mapping techniques to visualize complex business landscapes, identify strategic investment areas (build, buy, or outsource), and drive effective evolution across business and technology domains.

System & Domain Design

Reducing Accidental Complexity and Cost of Change

Domain-Driven Design (DDD)

Applying strategic and tactical modeling techniques to define domain boundaries, express complex business behaviour through explicit domain models, reduce change coupling, and manage complexity for long-term changeability.

Software Architecture & Evolution

Designing modular, evolvable architectures with clear ownership, well-defined interfaces, and long-term maintainability.

Organization &
Team Design

Optimizing Human Interaction for Flow and Autonomy

Team Topologies

Organizing teams into well-defined team types and interaction modes to minimize cognitive load, reduce organizational friction, and accelerate flow across the organization.

Dynamic Reteaming

Applying structural patterns for intentional team change for growth, learning, fulfillment, sustainability reasons in response to shifting strategic priorities or emerging technical needs.

HOW WE CAN WORK TOGETHER

Ways We Can Work Together

Discovery & Assessment

“Everything feels slow, but we don’t even know where to start or what’s actually blocking us.“

Architecture for Flow Assessment

Transformation & Partnership

“Our past improvements were just short-term band-aids which did not stick. We need someone to actually walk this journey with us.“

From Friction to Sustainable Flow

Enablement & Training

“We need a shared language to align our tech strategy and team organization with where the business is going.“

Architecture for Flow Masterclass

Domain-Driven Design Patterns & Practices

Wardley Mapping Fundamentals

Leadership & Strategic Alignment

“While fighting fires, I lost strategic focus on architecture and flow. I need a sparring partner to help me design a system that is amenable to change.“

Flow Leadership Coaching (Individual 1:1)

Flow Leadership Coaching
(Group coaching)

Specialized Engagements

“We need hands-on help that builds internal capability, not just external advice.“

Embedded Flow Architect (fractional role)

Domain Discovery Intensive

Tailored Consulting & Coaching

Speaking & Book Club

“We need inspiration for new perspectives.“

Keynotes / Talks

Corporate Book Club

Roundtable Discussions

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My Latest Articles